Supreme Court allows Shelter to intervene in case on ending of main housing duty
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Ombudsman “concerned” by London borough threat to close housing register application
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Ombudsman accuses borough council of gatekeeping homelessness applications
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Ombudsman and council at loggerheads over failure to take homelessness application
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Ombudsman appoints ‘Resident Panel’ of 1,500 people to provide insight into social housing
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Ombudsman asks London borough to review how it deals with homelessness applicants who have been issued with section 21 eviction notice
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Ombudsman awards £40,000 in compensation to residents of London borough after council failings in damp and mould complaints
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Ombudsman calls for stronger regulation of managing agents
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Ombudsman calls on council to pay £27k after housing homeless family in unsuitable temporary accommodation for nine years
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Ombudsman calls on council to pay £4k after homeless man forced to live in car
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Ombudsman calls on council to review lawfulness of charging policy for those challenging housing decisions
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Ombudsman calls on London borough to pay £7,700 to resident and her family left in unsuitable accommodation since 2021
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Ombudsman calls on major social landlord to pay more than £5k compensation after family left in “dangerous and unacceptable conditions”
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Ombudsman calls on social landlords to improve communication and processes when arranging temporary accommodation
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Ombudsman calls on top 10 social landlord to pay £5k to vulnerable resident after severe maladministration finding
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Ombudsman criticises council after failure to pay agreed grant leaves family living on building site
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Ombudsman criticises council after family in unaffordable flat denied right to appeal homelessness decision
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Ombudsman criticises council for “significant failings” under Equality Act that exacerbated poor mental health of resident
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Ombudsman criticises council for failure to consider relaxing local connection criterion for domestic abuse victim
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Ombudsman criticises council for housing 17 year old on campsite
Page 109 of 156
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