Information & Records Management Practitioner Certificate - Act Now

Effective information and records management is vital for all organisations. It ensures compliance with legal requirements, enhances decision-making, mitigates risks, preserves institutional memory, supports accountability and facilitates efficiency.

The Act Now Certificate in Information and Records Management equips you with practical skills to navigate the full information and records lifecycle. Our comprehensive syllabus, designed by leading records management specialists, covers everything from legal frameworks and terminology to data auditing, retention schedules, and digital preservation. Whether you are a records manager, Freedom of Information Officer or Data Protection Officer this practitioner level certificate will teach you the theory of records management alongside practical hands-on application. Personal tutor support is available throughout the course as well as a comprehensive set of learning materials.

Day 1: BASICS AND PRINCIPLES OF RM

Why do we do records management?
Basics of Records Management and what is a record
Basics of Information Management and what is information
Basics of Data Management and what is Data
Key terms, Legal & Other Frameworks and Standards

Day 2: CAPTURE & STORAGE OF RECORDS

Information/Records Lifecycle
Data Audits & Process Mapping
Methods of records capture
Document management
Designing file plans
Classification schemes
Record Owners

Day 3: RETAINING, DESTROYING AND PRESERVING RECORDS

Retention & Retention schedules
Digital Preservation
Archiving
Deletion and Destruction
Offsite storage & migration

Day 4: IMPLEMENTING AN RM PROGRAMME

Running an RM programme
Risk Management
Sustainability & Governance Frameworks
Information Governance
Information Asset Management
Role of the Records Manager & Professional Standards